Scoopers & Shift Managers - Part &/ Full Time
Calling all Front of House legends! We’re on the search for new Ducks to join our Ōtautahi dream team.
Do you come from a hospitality, customer service or retail background and are looking for a sweet change of scene? Or are you an enthusiastic and energetic first-timer looking for someplace to start your scooping career? We’re on the search for upbeat, friendly folks to help us serve joy to the Ōtautahi community.
We have permanent positions available:
- Part or full time hours
- Monday – Sunday rotating roster
- Mix of day time and evening shifts (10am – 4pm (Shift Managers only), 1 – 9pm, 4pm – midnight, for example)
- Weekend availability required
In return we offer a friendly, supportive and progressive working environment and of course – free ice cream!
Our front of house crew is at the forefront of our brand’s relationship with our valued customers, so if you’re a Duck Island fan (or keen to become one) and want to join the family, get in touch with us today!
A Scooping role involves:
- Scooping ice cream for our lovely customers
- Working with a great crew
- Ensuring our shops stay spick, span and well stocked
- Making peoples’ days!
Shift Management involves:
- Opening the store and setting up for the day
- Managing end-of-shift processes, cashing up and closing up shop
- Completing various store tasks from whipping up sundaes to cleaning, customer service to stock management, etc.
- Managing our food safety and compliance systems throughout the shift
- Ensuring things are running smoothly and taking charge when they’re not
- Setting gold star customer service standards and leading from the front
You are:
- An enthusiastic, energetic and friendly team player
- Down to deliver awesome customer service in a fast-paced environment
- Available to work late night and weekend shifts
- Dependable, flexible and keen to cover extra shifts when needed
- Experienced in hospitality and/or customer service or have what it takes to step up and shine!